Here are some steps to diagnose why login link email may not have been delivered to your inbox.
- Check your email spam folder. Sometimes valid emails are caught by sensitive spam filters.
- Add our email sending server IP of 198.37.158.125 to your email server's whitelist. You can contact your IT department to make this change.
If these solutions do not work, you are always welcome to contact support. Please provide your email address and the approximate time that you requested your login email so we can assist you quickly.